The UE error code is a common error that you will encounter while using a washing machine. This code generally represents that there is an imbalance in the drum which is restricting it from moving in an effortless manner.
Today, we will tell you why your drum is not balanced and what you can do to resolve this problem. Stay till the end to see some more common LG washing machine errors and ways to resolve them;
Balance the Loads
Since the error indicates that there is an unbalanced load in the drum, the first thing you need to do is to balance the load. Below are some of the reasons why your load might be unbalanced and what can you do to correct it;
- The first thing you can do is to remove the load completely and arrange it properly so all the clothes are spread evenly in the drum.
- Adjust the load to ensure that all clothes are adequately separate from one another. Sometimes bigger clothes like bedsheets, towels etc get tangled to form one giant and heavy lump which makes it very difficult for the washing machine to rotate properly. Separate them to see if it helps.
- You are washing too little or too many clothes in a single load. If you have a very small batch of clothes then they will keep tipping to one side and make it difficult for the drum to balance itself. On the other hand, if the batch is too large, then the heavyweight will add extra pressure on the drum and make it difficult for it to rotate properly. In this case, divide the batch into two similar loads to see if it resolves the problem.
Level the Legs
Sometimes the imbalance is not due to the load but because the drum or the machine itself is not steady. If the UE error is showing in a new washing machine then it is because the installation has not been done properly. The machine is not steady and this is why the error is popping up.
- You can easily find out if the problem lies in the load or the machine. All you need to do is to run an empty drum. Select the rinse and spin mode and run the machine. If the UE error prompts, then the problem lies with the machine, it is not steady.
- You can also ensure that the drum is placed exactly in the middle of the machine and is not tipping towards one side. When the machine is on, the drum and not the body of the machine should move. If the body is moving or shaking then the washing machine is not levelled.
- Check the legs of the machine to see if they are balanced. You can also use a levelling scale to check this. If your wheels are not levelled then you can simply rotate them (clockwise to increase the height and counterclockwise to lower it) to make it steady and balanced.
- Sometimes, if your flooring is made up of slippery materials then the machine will not stay steady during washing. If this is the case for you, then use a couple of anti-slip stickers below the wheels of the machine to keep it steady.
Check for a Broken Part
This is the last option. If you have checked everything we have mentioned above and still the drum is lopsided or UE error is popping up then chances are there are some loose screws or broken parts in the machine which is causing this issue. In such a scenario, you will have to contact a technician to help you find out the issue. For an LG machine, you can easily contact customer support and they will help you find an expert professional to solve your issue.
Frequently Asked Questions:
1. What is the difference between the uE and UE error codes?
Ans: In most cases, you will first see an uE code which will be followed by a UE error code. This is because the uE error code represents that the washing machine has an imbalance load but the machine is trying to resolve it by itself. The machine will try to balance itself up to 3 times. If it is unable to do so then it will prompt the UE error code. This means that the machine is unable to rectify the problem and needs external help in this regard.
It is advisable to not do anything while the uE code is prompting on the display. When the UE code pops up, you can interfere and try out the various methods mentioned above to resolve the issue.
2. What are some other common error codes in an LG washing machine?
Ans: DE/de2/de1: This error code is related to the door of the drum. If the door of the drum is not closed properly then the error will be prompted. Check to see if your door is closed properly. You can open the door and close it again until you hear the click noise to resolve the issue
IE: IE is an inlet problem. This means that the machine is not able to fill up water properly. Check all the parts responsible for the water supply. Check the tap, inlet pipe, inlet switch etc., to ensure all of them work together.
OE: OE error is the opposite of the IE error. This represents a drainage problem. Check the drainage pipe to see if there’s any blockage and remove it. Check other parts relating to drainage and ensure all of them are working properly.
LE: This code means that there is an overload in the drum. Your drum cannot handle the excessive clothing that you have put on. Try reducing the load to see if the issue gets resolved. Alternatively, the machine might be working for a long while and needs to cool down. Try switching it off for 30 mins to an hour and reuse it after that.
The purpose of these codes is to let you know what problem your washing machine is facing. This will make it easier for you to try to resolve the issue. But at any point, while trying out the above-mentioned solution, if you feel like you don’t know what you are doing or the problem is getting worse; then stop immediately and call a professional. Even then the basic knowledge will help you talk to the technician and understand their diagnosis better.
